Questions vendors ask us

Any business that gives material on rent by the day and takes it back in parts – scaffolding, cuplock, shuttering and centering, props and plates, mixers, cranes, tools and event equipment.

A Windows computer or office server. The installer includes the application and its database, with Start and Stop shortcuts. You open it in a web browser.

Yes. It is installed on one computer, and others open it in a browser from PCs, tablets or phones on the same network, each with their own login.

No, not for daily work. Internet is needed only for email features: overdue reminders and password reset.

Installation and company set-up can be done in a day. Loading your customers, items, rates and material currently out, and training your staff, usually takes about a week.

Yes. A customer can have many sites, each with its own address, phone and email. Challans, running invoices and pending material are kept per customer and site.

Yes – a 7–14 day trial on your own data, or a paid pilot for a deeper test. See the pricing page.

Open Challan OUT, choose the customer and site, add products with quantity and the rent date and time, add receiver and transporter if you want, and save. You can print it as A4 or A5.

Yes. The rent date and time are entered on the challan, and the rent is counted from that date.

No. Each product can appear only once per challan. If you need more, increase the quantity or make another challan.

No, they are optional. If you enter a phone number it must be a 10-digit number. You can also save regular receivers and transporters as contacts.

In Challan IN you choose the customer and site and see only what is still pending. Enter the quantity returned – a part or all. The rest stays pending and keeps earning rent.

No. The software blocks a return larger than the quantity still pending for that customer and site, and blocks a product that was never sent to that site.

A return is matched to that day’s OUT challans first, then to the oldest material. Each unit keeps the rate and start date of the OUT it left on.

Yes, while its invoice is still running (draft). You can change items, quantity, price, notes and even the customer or site. The challan type (OUT or IN) cannot be changed.

Not below what has already been returned. The software tells you how much is already returned.

Yes, while its invoice is still running. An OUT challan cannot be deleted once any of its material has been returned. Inventory is corrected automatically if you use the Inventory module.

Yes, from the edit screen, as long as the material from that OUT has not been returned yet and a running invoice exists (or can be created) for the new customer and site.

No. An inactive product is hidden from new OUT challans, but it stays visible with its price on old challans, invoices and reports.

Yes. You can add, view or edit a note on any challan.

Rent is calculated per item, per calendar day, for exactly the quantity that was on site. The OUT day and the IN day are both counted.

Material that goes out and comes back the same day is charged a fixed 2 days, only on the returned quantity. It does not depend on the company’s minimum-days setting.

The company minimum rental days setting is used for running estimates, for material sent on the bill date, so an estimate never shows less than the minimum.

The bill is split into rows. Returned units are charged for their own days; the units still out continue until their return or until the date you choose for the estimate.

A row can contain units returned the same day (charged 2 days) and others. The remark under the row explains how many units got the 2-day charge.

A re-issue starts a fresh rental from its own OUT date and is billed normally; the earlier rental is not charged twice.

Rent is counted in calendar days. The time is used only to put same-day challans in the right order.

Yes. A running (draft) invoice shows the rent up to now, and you can pick another date to see the estimate up to that date.

Type the special price on a challan line. It is saved for that customer and that product, and appears automatically the next time that customer’s product is picked.

If the customer has a saved special rate, that is used. Otherwise the product’s standard price in force on the OUT date is used. A price typed on a single challan line is used for that line.

Clear the price for that customer and product. They go back to the standard price.

Edit the product, enter the new price and the date it should start. Challans from that date use the new rate; material already out keeps its old rate.

Up to 31 days before or after today.

You get a clear warning. Running invoices are recalculated; generated and settled invoices do not change.

Yes, an Admin can cancel it with a reason. The original starting price cannot be cancelled, and the cancelled change stays in the history.

Super Admin and Admin. A Manager cannot change prices.

In the product’s price history: every change with its date and who made it.

A customer’s saved special rate stays in force until you change it yourself.

Each customer and site has a running (draft) invoice built from its challans. When all material is back you generate the final invoice. When it is fully paid it becomes settled.

Only when nothing is pending – all material sent has been returned. If something is still out, the software tells you which products.

No. A generated invoice is frozen. A later price change or rule change does not alter it.

A user with Admin or Manager access can revert it. Reverting a generated invoice reopens it as a running invoice by removing its latest challan (the last return), so you can enter it again correctly. This works only if there is no other running invoice for the same customer and site.

Reverting a settled invoice moves it back to generated and removes its most recent payment.

Only a settled invoice can be deleted. Settled records for a date range can also be cleared using Delete Settled Records, protected by the master password.

Yes. An extra or other amount can be added and it is included in the invoice total.

Yes. You can add, view or edit a note on any invoice.

Item, quantity, days, rate and amount per row, plus plain remarks in Gujarati for special lines such as same-day returns and price changes.

Yes. Record each payment against the invoice with the amount, payee name and phone, and a comment. A receipt PDF is available for every payment.

Yes. A payment can be recorded while the invoice is still running. Customers can also keep money in their wallet as an advance.

Not on a generated invoice. Paid amount plus adjustment plus wallet amount cannot exceed the remaining balance. Extra money can go to the customer’s wallet.

A discount or round-off entered with the payment. It counts towards clearing the invoice.

Automatically, when the total of payments, adjustments and wallet amounts reaches the invoice total.

Yes, while the invoice is running or generated. Once an invoice is settled, revert it first. A wallet amount used in a deleted payment is returned to the wallet.

You can add advance deposits, allocate wallet money to an invoice while paying, refund, and make adjustments. Every movement is in the customer’s wallet history, which you can filter and export to Excel.

Only a deposit that has not yet been used in any allocation and has not been reversed. A used deposit cannot be edited or deleted.

No. The software rejects an allocation larger than the wallet balance.

Running (draft) invoices that have been open for more than the number of days you set – long-running rentals – with customer, site, days open and the amount so far.

Invoices that have been generated but are not yet fully paid.

Yes. Once a day (11:00 by default) the software emails the invoice PDF for every generated invoice that is still unpaid after your reminder days. It needs an email address on the customer’s site and email set-up on the server.

Yes. The reminder days are a setting of your company, and the same number is used for the overdue counter on the dashboard.

Yes, to PDF and to Excel.

Active rental invoices, unpaid (generated) invoices, overdue invoices, and pending material by product with a site-wise breakdown. You can filter by customer and site.

Product report (pending material at sites), Amount report (billed, paid, remaining), Overdue report, a payments list and wallet transactions. The Inventory module adds ledger, utilisation, low-stock, damage and adjustment reports.

Payments, amount report, overdue list, pending products, wallet transactions and the inventory reports. Several also export to PDF.

There is no self-service import screen. During onboarding we help load your customers, sites, products, rates and the material currently out.

A chart of revenue over a date range with a customer-wise breakdown, available to Super Admin and Admin.

Super Admin (manages companies), Admin (runs the company and its settings) and Manager (daily work). Admin accounts and Manager accounts are created per company.

A Manager cannot change or cancel prices, see revenue analysis, manage users or company settings, take database backups, adjust or edit wallet deposits, or delete settled records. Managers do the daily work: challans, invoices, payments, wallet deposits and refunds, customers, sites, products and reports.

An optional extra password a company can switch on for sensitive actions, such as deleting settled records.

Use “forgot password” on the login page. A new password is emailed to the address on your account.

No. A company must keep at least one Admin, and the role of the last Admin cannot be changed.

No. A user who appears as the creator of records cannot be deleted, so the history stays complete.

Passwords are stored in hashed form, not as plain text.

Each company has a licence key with an expiry date that is verified by the software. A key that is missing, altered or expired stops access to that company’s data until a valid key is entered.

The software shows a licence-expired message and does not open that company’s data until the licence is renewed. Your data stays safely in your database.

In a database on your own computer or server. You own it.

Use the one-click database backup export. We recommend a daily copy to a pen-drive or cloud drive. We help you set up the routine.

No. Records are removed only when an authorised user deletes them, for example Delete Settled Records for a date range, protected by the master password.

A product that was never used in a challan can be deleted; otherwise mark it inactive. Customers, sites and categories can be deleted from the Admin menu.

Yes. Install on the new computer and restore your latest backup. We can help.

A new version is installed over the old one and the database updates itself when the application starts.

Stock per product (available, rented, damaged, in maintenance), Stock-IN, manual adjustments, damage reports, maintenance and write-off, an audit ledger, and utilisation and low-stock reports.

For products tracked in stock, yes. A Challan OUT larger than the available quantity is rejected with a message showing what is available and what was requested.

Yes. Each return can be split into good, damaged and lost quantity. Damaged items can be sent to maintenance, and lost items are written off.

No. Opening stock can be recorded once for a product; later corrections are made with a stock adjustment.

Not until its stock is brought to zero by a write-off or adjustment.

Yes. A nightly reconciliation compares the stock ledger with the stock totals and flags any mismatch.

Yes. Customer and item names can be entered in Gujarati, and the explanation remarks on the bill print in Gujarati.

A4 and A5, chosen separately for challans, invoices and payment receipts, with your logo and address.

You can set your logo, address and page size. Special formats, for example a GST layout, can be discussed.

Yes. The web version is mobile-friendly, and challans, invoices and receipts open in a built-in PDF viewer. There is also an i-RMS mobile application.

Yes. The application has light and dark modes and an in-app user guide.

It depends on the modules and users you need, plus a yearly support plan. See the pricing page or use the ROI calculator.

Help by phone or remote session, fixes, updates, backup care, refresher training and priority attention. The terms are in the support agreement.

Yes. Training on your own data is part of onboarding, and refresher training is part of yearly support.

The standard invoice is a rental invoice. If you need a special format such as a GST layout, tell us your requirement and we will discuss it.